There are many ways to avoid violating CIPA. Most involve providing disclosures to consumers BEFORE recorded interactions take place or before a consumer has an interaction with a website reviewed or watched over by a third party. This includes website chat boxes.
The POWERFUL attorneys at Troutman Amin, LLP are happy to assist you to make sure California consumers are not recorded on calls or via interactions with your websites in manners that may violate CIPA.
