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The World of the California Invasion Privacy Act

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Author: John Henson

John Henson joined TroutmanAmin in 2024. Prior to joining the firm, John was General Counsel at ConsumerAffairs.com where he leads the Legal and Compliance function as well as Talent and Culture since 2021. At ConsumerAffairs, he was responsible for all of the company’s legal and compliance matters including, but not limited to, the company’s marketing efforts, financial services verticals, lead generation practices, and reputation management services. Previously, John was at LendingTree for six years, where he assumed a variety of roles including Vice President of Compliance, Interim General Counsel, and Assistant General Manager of LendingTree’s Mortgage vertical. John focuses on lead generation compliance around TCPA, UDAAP, and FTC and CFPB regulations. A native of Tennessee, John lives with his wife and 3 children in Birmingham, Alabama, where he spends his free time barbecuing, watching college football and golfing.
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Sometimes It Pays Not to Read-Prudential and ActiveProspect Win Important Motion for Summary Judgment!

21 Apr 2025
One of the areas of interest for CIPA claims is third-party services which record website activities.  Just last week, we had a nice case out of California clarifying whether companies…
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Best Foot Forward? Rack Room’s Privacy Policy Not Clear Enough For Dismissal

15 Apr 2025
It’s becoming clear that companies that don’t treat their privacy policies as a living document are taking huge risks. Rack Room Shoes had to learn this the hard way in…
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Extension Vs. Capability – Google Learns the Difference The Hard Way

13 Feb 2025
Earlier this week, frequent CIPAWorld participant Google lost a motion to dismiss based on the use of their Google Cloud Contact Center AI (“GCCCAI”) product.  And this case (Ambriz v.…
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The DMV and LinkedIn – Driving to CIPA Disaster?

16 Aug 202416 Aug 2024
No one likes waiting at the DMV. I get it. I'm sympathetic. So going online and handling your business is easy and you can skip waiting. But, what if you…
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Court Chucks Out CIPA Claims Against Converse

30 Jul 202430 Jul 2024
We don’t always talk about bad news on CIPAWorld.   Sometimes, there is good news in a CIPA case.  Today is one of those days. Converse has a chatbot on their…
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PELOTON SPINNING ITS WHEEL IN CIPAWORLD?

12 Jul 2024
Peloton was once the darling of Wall Street.  Really made an uphill climb during COVID.  But, it has since fallen on harder times.  Mainly because people can ride bikes outside…
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Amazon Not Immune to CIPA Issues

8 Jul 2024
At CIPAWorld, we talk a lot about the use of CIPA against web recording or web analytics companies.  Even though historically CIPA was designed to prevent wiretapping over the phone.…
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Aquarium Supply Website in Hot Water over CIPA Claims

3 Jun 2024
CIPA problems are continuing to bubble up for an online retailer. In Rodriguez v. Aquatic Sales Solutions, LLC 2024 WL 2804097 (C.D. Cal. May 29, 2024), the Plaintiff claimed that…
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CIPA Claims Don’t Always Travel Well

13 May 2024
We found an interesting California Invasion of Privacy Act case coming out of the Western District of Washington.  In Heinz v. Amazon.com, Inc., 2024 WL 2091108 (W.D. Wash., May 8,…
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What is the opposite of “Incognito Mode”?

11 Apr 2024
As loyal readers of CIPAWorld know, CIPA requires the consent of all parties to the communication. Readers also know there is an onslaught of CIPA complaints right now. It seems…

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About CIPA World

CIPAworld.com isn’t just a blog, its a lifestyle obsession for those that eat, sleep, and breathe the CIPA like we do.

We’ll break all the CIPA news–usually before anyone else does–with witty and informative articles that break the mold of stuffy law firm analysis. Yet the analysis you’ll find will always be dead on and steeped in our massive combined CIPA defense experience.

We do it all for free- no advertisements (other than shameless plugs for our law firm troutmanamin.com).

The opinions expressed in content on CIPAworld are solely those of the authors and contributors that share their content here. What you read here is not legal advice, obviously.

All content copyright Eric J. Troutman, except that contributors retain license to use and re-publish their works.

All other rights reserved. Forever and ever, and all that.

Contact: troutman@troutmanamin.com

www.troutmanamin.com

400 Spectrum Center Drive,

Suite 1550

Irvine, CA 92618

(949) 350-3663

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